How To Buy
HOW TO BUY
Here some things to remember while shopping our selection.
Each jewelry piece is photographed by our staff, so the images you see are of the actual item. With few exceptions, products offered in our inventory are one of a kind. When an item sells, it won’t be restocked. In some cases, you may have to act swiftly as our inventory can sell quickly. New inventory is constantly cycled in, so follow our social media pages for updates, or check out the “New Arrivals” section on our homepage.
Because each piece is unique, we don’t have more than one size available. If you are unsure about sizing, we can help! Contact us here or on social media and we’ll happily assist you.
Gemstones & Precious Metals Testing
All diamond and gemstone dimensions are measured by hand using jewelers’ calipers, and diamonds are tested for authenticity. Because we can’t measure depth, all measurements are approximations noted by “APX” or “APPX” in the product descriptions. For items listed as having a certification or appraisal included, the measurements recorded during the evaluation are listed in our product description. This ensures that you're getting exactly what is advertised. We conduct tests to verify the type of precious metal in each piece, as well as the karatage of gold.
All items priced above $2000 include a certified appraisal. Items priced below $2000 may have existing certifications, but this varies by piece. You may always purchase an appraisal for your piece. Our evaluations are done by a third-party, reputable jeweler in Spokane, Washington. We can guarantee that your purchase will appraise for more than you pay.
Social Media Post
We often feature items on our Facebook and Instagram accounts that are only available in our retail locations, but not in our online store. If you are interested in a piece featured on social media, please message us on the available social channel to see if the piece is eligible for direct shipping.
We offer a 30-day exchange/return on all items listed on our website. You can find out more about our policy here.
IF YOU HAVE ANY OTHER QUESTIONS, PLEASE DON’T HESITATE TO CONTACT US HERE ON THE WEBSITE VIA EMAIL OR CHAT, OR ON OUR FACEBOOK AND INSTAGRAM ACCOUNTS.